Category: Technology

Dual computer monitors showcasing a chat interface in a technology workspace setting.
  • October 2, 2026
  • Lily P.

Before You Hire, Track a Week of Copy-Paste Work

A salary is a recurring commitment with management overhead. An automation is a build plus standing maintenance. Before you choose, track one week of the copy-paste work between your booking,

A laptop showing cost and usage charts on a small business desk
  • July 21, 2026
  • Peter N.

What an AI Chatbot Actually Costs

“How much does an AI chatbot cost?” has two answers, and almost everybody asks about the wrong one first. There is the build, which is a number you pay once.

Website code and analytics on a laptop screen
  • April 14, 2026
  • Peter N.

What Technical SEO Actually Means

Ask ten small business owners what SEO is and nine will describe content marketing: write blog posts, get mentioned on other sites, rise up the rankings. That is a real

Abstract chart cover art for an article on the build, buy or do-nothing decision
  • January 13, 2026
  • Lily P.

Build, Buy, or Leave It Alone

Every January a small business decides this is the year it gets the right software. Most of them are answering a two-way question that actually has three answers. Build or

Abstract chart cover art for an article on search rankings measured against traffic
  • October 14, 2025
  • Lily P.

Your Rankings Held and Your Traffic Halved

A local business owner looks at their reports and finds something that should not be possible: the rankings are the same as last year, and the traffic has halved. Nothing

Abstract chart cover art for an article on finding AI use cases in a small business
  • July 15, 2025
  • Lily P.

We Saw No AI Use Case. Usually That Is Wrong

Surveys of small business AI adoption keep surfacing the same number: roughly three quarters of the firms not using AI say they see no applicable use case for their business.

Abstract chart cover art for an article on choosing which task to automate
  • May 13, 2025
  • Lily P.

Is That Task Worth Automating? Five Questions

Most automation projects that fail were doomed at selection, not at build. Somebody picked the task that was most annoying rather than the task that was most suitable, spent six

Abstract chart cover art for an article on small business bookkeeping and categorisation
  • April 22, 2025
  • Lily P.

The Bookkeeping Fix to Make in April

The week after the filing deadline is the only week of the year when a small business owner remembers exactly how bad their bookkeeping is. By June the memory has